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Terms & Conditions


Every buyer who has bought an item in our store has the opportunity to change it to another size, color or even model. This is agreed personally with the buyer, so in case of exchange, please contact us:
Phone: +37069932423

When buying an item in the store, each buyer is given a 14- days return guarantee from the date of receipt of the product, if:
• The item is unused, carried and undamaged.
• The item has not lost its commercial appearance.
• The returned item should include the manufacturer's marking labels and packaging.

Items cannot be returned if they are:
• Gift Coupon.
• Personal sewing product.
• Item has been fixed to the buyer’s individual order, such as: shortened.

How to return the item?
1. Fill in the return form (you will find it on our page in the section “Return form”).
2. Upon submission of the return deed, confirmation must be received from the seller, in this case JSC “Arjelita”.
3. Return the item to us at:

Phone: +3706 9932423 (number is valid for both return by post and terminal post)

It is also possible to return items to us by post terminals. Terminals in Šiauliai to which you can return:

Šiaulių VIADA Basanavičiaus paštomatas (J. Basanavičiaus g. 122A, Šiauliai);
Šiaulių VIADA Tilžės paštomatas (Tilžės g. 274, Šiauliai).

PC Tilžė siuntų terminalas Tilžės g. 225, Šiauliai.

Lp express:
Tilžės g. 225 (PC Tilžė) Šiauliai

Important! We donate the first sending free of charge, in case of exchange or return the sending costs are paid by the buyer.

Services we perform:
• We are very flexible, our aim is to make every customer happy while wearing our clothes. According to your wishes we can lengthen or shorten clothes, sew the part of the product according to different dimensions. For the special sewing, everything is coordinated personally with the client, please contact us at the contacts listed.
• We also engage in wholesale trade with other business partners. For wholesale orders, contact us at the contacts listed.